Frequently Asked Questions

Your ring is made to order and takes approximately 3–5 business days to process. It ships free via USPS First Class Mail with tracking updates.

Yes, our tungsten carbide rings are true to size. They feature a comfort-fit design that may feel slightly snug over the knuckle but fits perfectly at the base of the finger. For the most accurate size, we recommend using a 5–6mm ring sizer at a local jeweler.

Tungsten rings cannot be resized, so accurate measurement is important. Please visit our Ring Size Guide for step-by-step instructions and a size chart. Measure at the end of the day when your fingers are largest. If you are between sizes or ordering a wide band (8mm+), we recommend going up a half size.

Yes. Our rings are made from cobalt-free tungsten carbide with a nickel binder and are hypoallergenic. They will not tarnish or change color and are suitable for people with metal sensitivities.

Tungsten carbide ranks 8.5–9 on the Mohs hardness scale, making it highly scratch-resistant for everyday wear. However, it can crack or break if dropped onto a hard surface or subjected to extreme impact. Plated finishes may show wear over time with harsh chemicals or abrasives. Proper care helps maintain the finish and shine.

Yes! We offer laser text engraving (up to 30 characters, including spaces). Select your preferred font and enter your text at checkout. If you do not want engraving, please type “NO ENGRAVE.” For fingerprint rings, you can upload your image directly on the product page or email it to services@uhbstamped.com after placing your order.

We offer a 30-day return/exchange period for non-custom, non-engraved rings, subject to a 20% restocking fee. Custom or engraved rings are non-returnable but may be exchanged for a $29 fee (customer pays return shipping). If your ring arrives damaged or defective, we will cover return shipping and provide a full refund or replacement. Please email services@uhbstamped.com or use our Returns Portal to start the process.

Yes. We provide a lifetime warranty covering structural damage and manufacturing defects. Free repairs or replacements are offered for covered issues (customer pays shipping). Scuffs from normal wear can also be renewed for free (shipping fees apply). The warranty is void if the ring is abused or repaired by another jeweler. Email services@uhbstamped.com to start a claim.

Avoid exposure to lotions, soaps, perfumes, chlorine, and abrasive surfaces. Clean with warm water and mild soap, rinse under cold water, and dry with a soft cloth. Store the ring in the included gift box or a zip-lock bag when not in use. We recommend removing the ring during swimming, sunbathing, or heavy physical activity.

Email us at services@uhbstamped.com. We typically reply within 1 business day.