Frequency Asked Question.
What is Tungsten
Tungsten is a extreme hardness and high resistance to scratching, it is about 10 times harder then 18K gold and twice stronger then steel. Our tungsten jewelry is cobalt free to avoid allergies, it will never turn green.
Tungsten ring extreme hard but can be break when it drop from high level to floor or hit by hard material. Tungsten ring with color plated can be scratch also, some people misunderstand all tungsten jewelry are scratch proof.
How to get your ring size
Please note that all custom made item, personalized item , engraved item can not return exchange. We suggest you go two different jewelry store to find your correct ring size. Please make sure your ring size before make your order.
Because of the nature of these items, unless they arrive damaged or defective, all custom made item, engraved item, personalized item can not return exchange and refund, if you have order a wrong size or want exchange, an additional fee will apply. Item without any engraved for return refund will have 20% restock fee. All Shipping and handling are non refundable.
We offer free inside text engraving, maximum 30 characters include space, when you order pick your font style and put the text engraving. If you don’t want any engrave on the ring please write on NO ENGRAVE.
If you order fingerprint ring, please email us your fingerprint after order, send to firstname.lastname@example.org
To make your jewelry last a lifetime, you need good care of your pieces. It can be easily damage and causing them to look dull by lotions, soaps, hairspray, cologne, perfume, hand wash, dish liquid and skin oils etc… Please avoid all kind of those things.
Keep your jewelry in an airtight container or zip lock bag.
After wear clean with warm water and mild soap, rinse under running cold water and dry by using a soft cloth to absorb water. After completely dry, store in airtight container or zip lock bag to avoid scratching the jewelry.
Take off your jewelry before you go swimming and sunbathing. Actually you can wear it but the chlorine from the swimming pool can be damage your jewelry and leave the annoying stain. If you have any questions, please feel free to email me.
Feel free to contact us at email@example.com, we will reply you request within 24 hours.